TRC29 - How Not to Measure Customer Satisfaction - The Roncast
Menu

TRC29 – How Not to Measure Customer Satisfaction

TRC29 – How Not to Measure Customer Satisfaction
The Marketing Show

 
Play/Pause Episode
00:00 /
Rewind 30 Seconds
1X

The best, and most simple way to measure “customer joy”, and a huge Canadian corporate and cultural icon that gets it incredibly wrong every single day, at an estimated cost of countless tens of millions of dollars. Find out just how easy it can be to create rabid advocates of your brand, gain repeat customers, and garner dozens of referrals, all in the same fell swoop!

Send in a voice message: https://anchor.fm/theroncast/message

Leave a Reply

Your email address will not be published. Required fields are marked *